One of my regulars yesterday bought a pack of cigarettes ($14 and change) with a $100 bill. Now, we have 3 drawers in our store, two of which can only barely break that, and the last one shouldn’t be able to break it at all.
I asked that he please check with us before trying to get such a large amount in change. He did not like that. He started saying that, as a 24-hour store, there’s no reason we can’t be able to break it, that he always runs into trouble he tries stuff like that at our store, and that he’s going to call our manager, whose name he didn’t even get right. (A point I kind of wish I hadn’t corrected him on.)
Addressing the second point first, if you know that workers in a particular establishment have issues with repeated behavior of yours, stop doing it!
As for why it’s difficult to make such a large amount of change, yes we’re open all day and night, but every shift change we have to open and close our registers at a certain dollar amount, as well as depositing cash periodically into a safe throughout the day.
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